HIFIS User Support Resources

Title	Format	File Size
User Manual Version 3.0	PDF	1.68 MB
HIFIS Report Guide	PDF	1.39 MB
HIFIS Reference Guide	PDF	54 KB

HIFIS Quick Reference Guides - Client Information

Title	Format	File Size
How to Log Into HIFIS and Change Service Provider	PDF	132 KB
How to Search for a Client	PDF	239 KB
How to Enter a Basic Client Record	PDF	306 KB
How to Add a Contributing Factor	PDF	796 KB
How to Record a Client's Housing History	PDF	383 KB

HIFIS Quick Reference Guides - Client Management

Title	Format	File Size
How to Book In a Client	PDF	294 KB
How to Book Out (discharge) a Client	PDF	270 KB
How to Create a Historical Shelter Stay Record	PDF	499 KB
How to Add a Case Management Record	PDF	327 KB
How to Enter a Good Provided to a Client	PDF	297 KB
How to Enter a Service Provided to a Client	PDF	290 KB
How to Enter a Housing Loss Prevention Record	PDF	365 KB
How to Enter the Tenancy of a Client Placed into Housing (Housing Placement)	PDF	368 KB
How to Enter a Housing Follow-up	PDF	560 KB
How to Enter a Rent Supplement for a Housing Placement	PDF	400 KB
How to Enter a Rent Supplement for a Housing Loss Prevention	PDF	355 KB
How to Enter a Service Restriction	PDF	426 KB
How to Enter a Vulnerability Assessment Tool (VAT) for a Client	PDF	338 KB

HIFIS Quick Reference Guides - HIFIS Site Administrators

Title	Format	File Size
How to Add a Bulletin	PDF	842 KB
How to Create a Questionnaire	PDF	982 KB
How to Add Places to the Directory of Services	PDF	422 KB

HIFIS Quick Reference Guides - General

Title	Format	File Size
How to Enter Nightly Occupancy in Group Activities Module	PDF	382 KB
How to Move a Shelter Client From One Bed to Another	PDF	133 KB
How to Update Housing History That is Out of Date	PDF	79 KB
What to do When a Client Passes Away	PDF	118 KB

HIFIS Data Entry Worksheets

Title	Format	File Size
HIFIS New Client Worksheet	PDF	363 KB
HIFIS Housing Placement Worksheet	PDF	357 KB
HIFIS Housing Loss Prevention Worksheet	PDF	336 KB
HIFIS Follow-Up Worksheet	PDF	424 KB

HIFIS Forms & Presentations

Title	Format	File Size
HIFIS User Training Presentation	PDF	2.41 MB
How to Join a Training Session Using Microsoft Teams	PDF	233 KB
HIFIS User Information Form	Excel	13 KB
Confidentiality and User Agreement	PDF	258 KB
New User Setup Procedures	PDF	155 KB

HIFIS Training - BC Housing Learning Centre

Title	Format	File Size
Intro to BC Housing Learning Centre	MP4	29.32 MB
How to Register for BC Housing Learning Centre	PDF	328 KB
How to Enrol in a Course	PDF	224 KB
How to Start a New Course	PDF	404 KB
How to Review a Practice Exercise	PDF	330 KB