HIFIS 4.0 Support Centre

Contact Us

Phone: 1.833.454.5435

HIFIS User Support Resources

Title Format File Size
User Manual Version 2.0 PDF 1.68 MB
HIFIS Report Guide.pdf PDF 47 KB
Frequently Asked Questions (FAQs) PDF 54 KB
HIFIS List of Acronyms.pdf PDF 47 KB

HIFIS Quick Reference Guides - Client Information

Title Format File Size
How to Log Into HIFIS and Change Service Provider PDF 233 KB
How to Search for a Client PDF 239 KB
How to Enter a Basic Client Record PDF 306 KB
How to Add a Contributing Factor PDF 796 KB
How to Record a Client's Housing History PDF 383 KB

HIFIS Quick Reference Guides - Client Management

Title Format File Size
How to Book In a Client PDF 294 KB
How to Book Out (discharge) a Client PDF 270 KB
How to Add a Case Management Record PDF 327 KB
How to Enter a Good Provided to a Client PDF 297 KB
How to Enter a Service Provided to a Client PDF 290 KB
How to Enter a Housing Loss Prevention Record PDF 365 KB
How to Enter the Tenancy of a Client Placed into Housing (Housing Placement) PDF 368 KB
How to Enter a Housing Follow-up PDF 560 KB
How to Enter a Rent Supplement for a Housing Placement PDF 400 KB
How to Enter a Rent Supplement for a Housing Loss Prevention PDF 355 KB
How to Enter a Service Restriction PDF 426 KB
How to Enter a Vulnerability Assessment Tool (VAT) for a Client PDF 338 KB

HIFIS Quick Reference Guides - HIFIS Site Administrators

Title Format File Size
How to Add a Bulletin PDF 842 KB
How to Create a Questionnaire PDF 982 KB
How to Add Places to the Directory of Services PDF 422 KB

HIFIS Quick Reference Guides - General

Title Format File Size
How to Enter Nightly Occupancy in Group Activities Module PDF 382 KB

HIFIS Data Entry Worksheets

Title Format File Size
HIFIS New Client Worksheet PDF 363 KB
HIFIS Housing Placement Worksheet PDF 357 KB
HIFIS Housing Loss Prevention Worksheet PDF 336 KB
HIFIS Follow-Up Worksheet PDF 424 KB

HIFIS Forms & Presentations

Title Format File Size
HIFIS User Training Presentation PDF 1.55 MB
HIFIS Site Administrator Training Presentation PDF 544 KB
How to Join a Training Session Using Microsoft Teams PDF 233 KB
HIFIS User Information Form Excel 13 KB
Confidentiality and User Agreement PDF 258 KB
New User Setup for Existing HIFIS Sites PDF 120 KB
Security & Privacy Policy Procedure PDF 242 KB